Delivery & Returns

Ordering

All prices are in £ Sterling and exclude VAT.

All orders will be on a proforma basis.

Any changes to orders must be notified within 3 days of order acknowledgement. Cancellation or changes to orders in production will be subject to a 50% charge.

Delivery

Upon receipt of your goods please ensure that you receive the correct number of boxes that you sign for. Any damaged boxes must be signed for as “received damaged”. All goods must be checked upon receipt. All claims for discrepancies on delivery notes or for damaged goods must be raised with us within 3 days of receipt.

Carriage

UK mainland £15.00 for orders under £200.00 (ex VAT). 
Lampshades sized over 80cm will require to be delivered on pallets and will incur an extra charge of £40.00 per pallet.  

Northern Ireland, Eire, Scottish Isles, Channel Islands and Scilly Isles £30.00 for orders under £500.00 (ex VAT). 
Lampshades sized over 80cm will incur an extra charge of £60.00 per pallet.